The Department of Computer Engineering (DEI) of the Engineering Institute of Porto (ISEP), in collaboration with the Master in Computer Engineering (MEI), invites to participate in another lecture, this time with the theme "Quality in engineering: the road to excellence", which will take place on February 28th, at 6pm, at ISEP.
The event will take place in room B203.
The models and concepts of quality management have been evolving over the last few years, increasingly seeking to help organisations to obtain the total satisfaction of their clients! For this reason, organisations that used to base their quality management on obtaining ISO 9001 certification, now consider that this is not enough, and seek to adopt other philosophies, such as Lean and Six Sigma, to improve their processes. Aspiring in this way to reach levels of excellence, such as the EFQM Model or the Shingo Model.